Privacy Policy

Privacy Policy

Curly's Sports and Supplements

Last updated: June 15, 2024

At Curly's Sports and Supplements, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, curlys.ca, and use our services, including Klaviyo SMS.

1. Information We Collect

1.1 Personal Information

When you visit our site or make a purchase, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Purchase history

1.2 Automatically Collected Information

We automatically collect certain information about your device and interaction with our site, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages viewed on our site
  • Time and date of visit

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you, including for customer service and support
  • Send marketing and promotional messages (with your consent)
  • Improve and personalize your shopping experience
  • Prevent fraudulent activities
  • Comply with legal obligations

3. Klaviyo SMS Services

By providing your phone number and opting in to our SMS service, you consent to receive SMS messages from us via Klaviyo. These messages may include:

  • Order confirmations
  • Shipping notifications
  • Marketing and promotional messages

3.1 How to Opt-Out of Klaviyo SMS

You can opt-out of Klaviyo SMS at any time by replying "STOP" to any message you receive or by contacting us directly at dwayne@curlys.ca

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers (e.g., payment processors, shipping companies)
  • Business partners (e.g., Klaviyo for SMS services)
  • Legal authorities if required by law

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your data
  • Withdraw consent for marketing communications

7. Cookies

Our site uses cookies to enhance your browsing experience. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our site after changes are posted constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Curly's Sports and Supplements

125 Victoria St E

902667CURL